Registration is required. To schedule your one-on-one counseling appointment with a SHIBA volunteer, call 509.777.1592. Please bring your Medicare card and a list of your current prescriptions to your appointment.

Costs and coverage for Part D plans and the Medicare Advantage plan can change every year, so it is important to review your plans for 2027. Any changes you want to make need to be submitted during the open enrollment period: October 15–December 7, 2026. Trained SHIBA volunteers can help you research, assess, and evaluate which options work best for you and your needs so you can make an informed decision. 

Community Partners: SHIBA & ALTCEW

Statewide Health Insurance Benefits Advisors (SHIBA) provide free, unbiased, and confidential counseling services and are part of the Washington State Office of the Insurance Commissioner. SHIBA is a statewide network of trained volunteers who advocate for and assist consumers with Medicare.

Aging & Long Term Care of Eastern Washington (ALTCEW) is the local sponsor of SHIBA and provider of Medicare education. ALTCEW also provides education and support on the topics of dementia and memory loss, fall prevention, and others.